NEW YORK MARRIOTT MARQUIS

FREQUENTLY NEEDED INFORMATION

Please visit the 8th Floor Reception area to find a complimentary water station. Additionally, you can purchase bottled water from Travel Traders Gift Shop on level 8.  

 

Hailed as one of the best hotel fitness centers in NYC,  our fitness center is located on the 23rd floor, behind the guest elevators.

•Open 24 hours (guest key card access required)

•State-of-the-art equipment, including Peloton Bikes, cardiovascular equipment, rowing machines, weight-resistance and free weights

•Complimentary towel service available

 

Please find our ATM on street level immediately outside of Starbucks Coffee.  A second ATM can be found on the 8th floor near the escalator leading to the 9th Floor.

Yes. It is Located on the 7th floor, one level below lobby. Please turn right as you exit the elevator landing area. The FedEx Business Center is open daily. Services include photocopies, facsimile, printing, computer and laptop workstations with access to high-speed internet.

The ice machines are located next to rooms ending in 61 on the 10th  through 45th floors.

 

Please dial extension #0 from any house phone.

You may also click here

AIRLINE BOARDING PASS KIOSK

• 7th floor, in the FedEx Business Center

•Available for most major airlines

• Select the airline icon of your scheduled

flight. Follow the instructions on the screen

to complete check-in and print your

boarding pass.

• Please call At Your Service for details.

AIRPORT INFORMATION

JOHN F. KENNEDY INTERNATIONAL

718.244.4444

LAGUARDIA INTERNATIONAL

718.533.3400

NEWARK LIBERTY INTERNATIONAL

973.961.6000

AMERICAN EXPRESS DESK

EXT. 6542

•8th floor, Lobby Level

• Tours: Daily, 7 am – 8 pm

• Financial Transactions: Daily, 8 am – 7 pm

AUTOMATED TELLER MACHINE (ATM)

Street level next to Starbucks Coffee. 

AUTO RENTAL

ENTERPRISE 800.736.8222

HERTZ 800.654.3131

AVIS 800.331.1212

BUDGET 800.527.0700

NATIONAL 800.227.7368

Sign into Netflix and other services on your in-room TV. With TV shows and movies, award-winning Netflix originals and a special section just for kids, there’s something for everyone. Subscription required.

Please visit this link to view our hotel dining options and hours. 

The Concierge desk is located on the 8th Floor and is available to help with anything you need during your stay, including restaurant reservations, tickets, transportation, sporting events and information about local attractions.

Or, call At Your Service for assistance.

The nearest MTA subway station is located 1 block from the hotel at 47th and Broadway (N, W, R).  An additional station with all major lines is located 3 blocks from the hotel at the corner of 42nd and 7th Avenue. Subway maps are available at the Concierge Desk.

•Please press At Your Service for other available public transportation services, or see the Concierge on the 8th floor.

•Valet parking available in the Ground Level Garage

•Daily, 24 hours

Please call extension 6457

Please call the Sales Office from any house phone at 8740 or click here to dial from your mobile phone 

We offer a variety of menus and packages for every occasion. Please call the Sales Staff for assistance. Extension 8740.

Please call the provider of your choice:

AUTO RENTAL

ENTERPRISE 800.736.8222

HERTZ 800.654.3131

AVIS 800.331.1212

BUDGET 800.527.0700

NATIONAL 800.227.7368

The new M Club is located on the 8th floor lobby level. Enjoy access to all-day snacks and drinks plus complimentary daily hot breakfast and evening hors d’ourves.

Available complimentary to Platinum, Titanium and Ambassador Elite Bonvoy Members.

Not a Bonvoy member? You can purchase daily access by visiting this link.

We honor Visa, American Express, Optima, MasterCard, Discover, Carte Blanche, Diners Club and JCB.

AUDIOVISUAL SERVICES

EXT. 8740

Audiovisual equipment is available. Please call the Sales Staff for information

*Service is temporarily paused until further notice.

 

American Express Desk • 8th floor, Lobby Level, near Theater Desk • Daily, 8am – 7pm • Foreign currency exchange is available.

On the day of checkout, your folio will be delivered to your room by 5am. If you booked directly with us, use mobile checkout on the Marriott Bonvoy app. Your folio, showing any points earned for your stay, will appear in the app within 72 hours of your stay for you to download. You may also check out by pressing “Menu” on the TV remote and following the instructions or by calling extension 6200 and leaving your name and room number. Call At Your Service for assistance.

Full-service laundry, including dry cleaning,is available. Articles of clothing given to the Bell Staff by 9am will be returned to your room by 7:30pm the same day, Monday – Saturday. Schedule may vary on holidays. You may call At Your Service to coordinate. 

EXT. 6147

•Mail or packages sent to the hotel will be delivered to your guest room.

•Mail can be sent from the Front Desk. Stamps are available in the Gift Shop.

• Small overnight packages can be sent from the FedEx Business Center.

•Large packages can be shipped from our Shipping Department. Please call extension 6147 for pickup.

We can assist you with all of your event needs from meeting rooms and menu selections to audiovisual equipment. Please call the Sales Staff  at 8840 for assistance.

A designated smoking area is outside, 25 feet from the front entrance. Smoking in the hotel or in guest rooms is not allowed. A $350 recovery fee per incident will be charged for smoking in your guest room and applied to your guest folio.

The message light on your phone will light if you have a message. 

Our dedicated reservations number is (800)-843-4898.

You can also book and manage your reservations in the Marriott Bonvoy app.